Comments on: Can’t rearrange apps within iTunes

By: lee

lee — Wed, 07 Dec 2011 04:23:40 +0000

Can anyone tell me why when my iPhone 4 is connected to iTunes, and I transfer an app from my library to the iPhone (and can see it is on the iPhone by clicking the app tab in iTunes and viewing the iPhone pages that display the apps on the phone), but when I exit from iTunes, I cannot see the app on the iPhone after all? I have tried using “search” on the iPhone, to no avail. A few weeks ago my PC crashed and I lost my original iTunes library. I have recreated it from a separate back up of music, and re-downloaded the apps through iTunes.. iTunes tells me the app is installed, but why can`t I see it on my iPhone?

By: David

David — Mon, 17 Oct 2011 19:40:12 +0000

Thanks for “Sync Apps” suggestion. Worked perfectly as it removed greying out of apps in iTunes.
Thing I am having trouble with is deleting apps. I delete them from iPhone. Uncheck them from list in ITunes, and surprise, surprise when I sync it puts them all back again.
Any ideas?

By: Brenda

Brenda — Fri, 23 Sep 2011 18:58:16 +0000

Well, when I found your post, I thought my problem would be solved– to my disappointment, it was not.
I then continued to search the web for a solution— Eureka! I found it. What made it work for me was Clicking on the “Sync Apps” box. Here’s the part I didn’t know about– this scary message saying “everything will be synced” pops up and you think if you click it, apps are going to stary flying back & forth between your iPhone and PC. Not the case! TaaDaa~ It then enables the screen and you can manage the apps as you like and THEN, click the ‘sync’ button.
I can’t say that this is the case for everyone (the restrictions do have to be off first), but it was a missing piece for me.

By: Allena Prukop

Allena Prukop — Thu, 15 Sep 2011 21:33:10 +0000

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By: Zana Riglos

Zana Riglos — Wed, 31 Aug 2011 18:19:09 +0000

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By: Gabi

Gabi — Sat, 06 Aug 2011 08:57:33 +0000

Thanks priscilla… turning restrictions off worked!

By: Harjit

Harjit — Thu, 30 Jun 2011 09:16:58 +0000

I use iTunes 10.3 & am having the similar problem. I cant rearrange the apps as the screen with iPhone’s apps pages is greyed out. Restrictions are set to “off” on my iPod.
My problem is that if I tick the ‘sync’ option all my existing apps will be erased from my iPod touch. These are 3rd party apps & I don’t have a back up of these on my PC.
Is there a way to transfer these apps from my iPod to my PC or do I have to re-download all of them again from another website if I click on ‘sync’ ?
Please advise what should I do. I don’t want to go through the hassle to search for apps & download them again as there are too many of them.

By: Jerome Bettcher

Jerome Bettcher — Wed, 15 Jun 2011 20:40:29 +0000

Nice submit! GA is also my biggest earning. Nonetheless, it’s not a much.

By: ruthe

ruthe — Thu, 10 Mar 2011 05:24:12 +0000

thanks to priscilla, straight forward simple solution solved it for me :)

By: Kim

Kim — Sat, 05 Mar 2011 13:22:22 +0000

Changing my restriction to enable worked for my iphone too. Thanks for the suggestion

By: Kirk

Kirk — Sun, 20 Feb 2011 23:43:32 +0000

I had this problem too, driving me nuts, until 2 minutes ago when I fixed it. I was following the advice from another forum that suggested “reinstalling” itunes (a solution found on apples website). It involves going to look for the itunes folder on your harddrive. I have a Mac. When I searched for the folder, two itunes folders came up. One had lots of stuff in it, the other had an .rtf document, whatever that is. I deleted this folder with the document in it (I delete things easily, sometimes causes problems). I decided to see what would happen in itunes before continuing to “reinstall” it (I hadn’t deleted itunes yet) Voila. Getting rid of that folder fixed the problem. Don’t ask me why.

By: Buzz

Buzz — Wed, 02 Feb 2011 18:05:53 +0000

Thank you Priscilla!!! I’ve been soooo frustrated cause I couldn’t get my apps to work!!! =)

By: Wilford Bueno

Wilford Bueno — Sat, 29 Jan 2011 04:58:21 +0000

You gave tremendous positive points there. Used to do searching on the topic and found most peoples will agree with your site.

By: Matthew

Matthew — Sun, 16 Jan 2011 10:32:01 +0000

New installation of Windows 7 and had the same problem as you described here. Restrictions didn’t work for me, but instead had to do a sync including “Transfer purchases from iPod”. This did the job for me.

By: Brian

Brian — Sun, 09 Jan 2011 15:47:25 +0000

i’m running iTunes 10.1 and I can’t rearrange my apps on my iTouch through iTunes. I was able to once, nut not now. I am manually syncing my music if that matters. I have sync apps checked.
I’m stumped. I’ve rebooted the mac and rebooted iPod all with no luck. Restrictions are turned off.

HELP!

By: Austin

Austin — Fri, 03 Dec 2010 02:12:23 +0000

Wow, never thought I’d stumble upon this here.

By: YAY!!

YAY!! — Thu, 02 Dec 2010 03:32:26 +0000

Prascilla’s idea worked!

By: priscilla

priscilla — Fri, 23 Jul 2010 21:21:39 +0000

Actually, i just checked the settings on my itouch- i had restrictions turned on. Try turning off restrictions and it should let you access your apps on itunes

By: priscilla

priscilla — Fri, 23 Jul 2010 21:14:18 +0000

Im having the same problem. Its driving me nuts!
This is only happening wih my apps tho. I think it happened after an update. Some of my recently downloaded apps were not able to be installed either because of “unknown error”.
I had itunes 9, decided to put itunes 9.2 on because i figure all things work better with an upgrade? but this is still happening. After restoring my itouch and syncing again, Still, my apps are greyed out and wont let me do anything.
So, how do we fix it?

By: Ken

Ken — Thu, 08 Jul 2010 17:14:05 +0000

astro, you might need to backup your purchased apps, what to do if the iTunes is not working properly?